online business plan

How to Create an Online Business Plan in 7 Easy Steps

Published on May 16, 2022
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9 Min read time

Quick Summary

  • A solid online business plan outlines your audience, goals, and approach, serving as a roadmap for success in e-commerce.
  • Researching thoroughly, keeping it concise, and leveraging tools like PPC ads and email marketing is crucial.
  • Ensure your plan covers compliance with Indian e-commerce laws to avoid legal issues and operate effectively.

Table of Contents

Starting an online business can be exciting, but without a proper plan, it can also be overwhelming. An online business plan is a detailed document that outlines your goals, strategies, and the steps you need to take to make your online business successful. Whether you want to start a small e-commerce store, offer digital services, or launch an app, it is essential to keep you focused and organized. Studies show that a strong business plan can increase the likelihood of business growth by up to 30%, highlighting its importance for overall development.

In today’s rapidly evolving digital economy, having a solid online business plan isn’t just an advantage – it’s a necessity. Whether you’re a college student dreaming of launching a startup, a professional looking to pivot your career, or an aspiring entrepreneur wanting to make your mark, this guide will walk you through everything you need to know about creating an effective online business plan.

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Online Business Plan

What Is an Online Business Plan?

An online business plan is a written document that explains the structure, goals, and strategies of your business. It is similar to a traditional business plan but is specifically tailored for businesses that operate online.

This plan helps you:

  • Define your business idea clearly.
  • Plan your marketing and sales strategies.
  • Attract investors or secure loans.
  • Stay focused on your long-term goals.

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Click Here For :- Free Online Business Plan Generator

Essential Components of an Online Business Plan

online business plan

To create a successful online business plan, you need to include the following key components:

SectionDescription
Executive SummaryThe first and critical component of an online business plan is writing an executive summary. It summarizes your overall business plan as a whole and highlights the aspects that your business plan covers.
Business DescriptionThe next component comes the business description. It provides a comprehensive account of your business and its products and services, audience, strategies, etc. It also includes your business experiences if any, such as collaborations, etc.
Market AnalysisThis component aims to conduct a market analysis by researching and identifying the nature and details of your target customer base. This includes their geographical location, needs, demand, and demographics.
Marketing StrategyThis section of your online business plan includes information about your plans for marketing and selling products. It includes your marketing strategies, pricing policies, selling proposals, and market competition.
Financial PlanThis component gives detailed Information on your budget, costs, revenue projections, and funding needs.
Operational PlanThe final component of your online business plan describes the day-to-day operations of your business.
Essential Components of an Online Business Plan

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Step-by-Step Guide to Creating an Online Business Plan

Creating an effective online business plan involves several critical steps. Below is a detailed breakdown, complete with examples and actionable tips to help you write a strong plan.

1. Executive Summary

The executive summary is the first section of your business plan, but it should be written last. This is because it summarizes the entire plan in one or two pages.

What to Include:

  • Write about your business idea.
  • Include your mission statement.
  • Highlight your goals and how you plan to achieve them.

Example:

If you’re starting an online clothing store:

“Our online clothing store, StyleSphere, focuses on eco-friendly, affordable fashion for young adults. We aim to reduce environmental impact by offering sustainable clothing options and plan to grow our revenue by 25% within the first year through targeted social media marketing.”

Tips:

  • Keep this section concise (1-2 pages).
  • Focus on the highlights to grab attention.

2. Business Description

This section provides more details about your online business.

What to Include:

  • Your business name and type (e.g., e-commerce, service-based, SaaS).
  • The products or services you’ll offer.
  • How your business stands out from competitors.

Example:

If you’re building an online fitness coaching platform:

FitFlex is an online platform offering customized workout plans, virtual personal training, and wellness resources for busy professionals. Our focus on flexibility and affordability sets us apart from traditional gym memberships.”

Tips:

  • Use clear, simple language to describe your business.
  • Highlight your Unique Selling Proposition (USP).

3. Market Analysis

To make your online business plan strong, you must research your market thoroughly.

What to Include:

  • Who is your target audience? Identify their age, location, preferences, and challenges.
  • What are the industry trends? Mention relevant statistics and reports.
  • Who are your competitors? Study their strengths and weaknesses.

Example:

If you’re launching a kids’ educational app:

“Our target audience is parents of children aged 5-10 years, primarily in Tier 1 and Tier 2 cities in India. The online education market in India is expected to grow by 17% annually, providing an ideal opportunity for our gamified learning platform.”

Tips:

4. Competitive Analysis

This section explains how your business is different from others in the market.

What to Include:

  • List your main competitors.
  • Explain their strategies and strengths.
  • Highlight your Unique Selling Points (USPs).

Example:

If you’re entering the online grocery delivery market:

“Competitors such as BigBasket and Grofers focus on metropolitan cities. Our platform, FreshFarm Delivery, will cater specifically to semi-urban and rural areas, offering fresher produce and affordable prices.”

Tips:

  • Create a competitor comparison table for clarity.
  • Highlight areas where your competitors are lacking, and explain how you’ll fill the gap.

5. Marketing Strategy

Your marketing strategy outlines how you’ll attract and retain customers.

What to Include:

  1. Define your brand voice and message (e.g., professional, friendly, or fun).
  2. Choose marketing channels (e.g., social media, email, SEO, paid ads).
  3. Set a budget for paid ads or promotions.
  4. Create a content calendar for blogs, videos, or social media posts.

Example:

For a skincare product website:

“Our marketing strategy will focus on Instagram ads and collaborations with beauty influencers to reach women aged 18-35. Additionally, we’ll publish weekly blog posts on skincare tips to boost organic traffic through SEO.”

Tips:

  • Prioritize 2-3 marketing channels at first to avoid spreading resources too thin.
  • Include budget estimates for paid ads or influencer partnerships.

6. Financial Plan

A strong online business plan must include financial projections.

What to Include:

  • Start-up costs (e.g., website development, product inventory).
  • Monthly operating costs (e.g., hosting fees, marketing).
  • Revenue forecasts (based on expected sales).
  • Plans for securing funding (if needed).

Example:

If you’re starting a subscription box service:

“The initial setup cost is ₹5,00,000, which includes website design and sourcing products. Monthly expenses are estimated at ₹1,00,000, while projected revenue for the first year is ₹12,00,000 based on 500 subscribers paying ₹2,000 per month.”

Tips:

  • Use free tools like Google Sheets or Tally to organize your financial data.
  • Include a break-even analysis to show when your business will become profitable.

7. Operational Plan

This section describes how your business will function on a daily basis.

What to Include:

  • Details about your team or if you’re running the business solo.
  • Tools or software you’ll use (e.g., Shopify, WooCommerce, or QuickBooks).
  • Logistics (e.g., delivery methods, inventory management).

Example:

For a digital marketing agency:

“Our team will operate remotely, using tools like Trello for project management and Google Meet for client calls. Content creation and social media management will be handled in-house, while SEO audits will be outsourced.”

Tips:

  • Clearly define roles and responsibilities if you have a team.
  • Highlight automation tools to show efficiency.


By following these steps, you can create an online business plan that not only outlines your vision but also attracts investors and ensures a solid foundation for success.

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Online Business Plan Examples and Templates

Using ready-made examples and free business plan template word can simplify the process of drafting your online business plan. Here’s how they can help and a few examples tailored for various online businesses:

1. E-Commerce Store Business Plan Template

Example:
Business Name: TrendyKart
Business Idea: An e-commerce platform selling affordable fashion for millennials.

Template Outline:

1. Executive Summary:
Goal: To capture the millennial market in Tier 1 and Tier 2 cities with affordable, trendy clothing.
Vision: To become India’s top affordable fashion destination.

2. Market Analysis:
• Target Audience: Young adults aged 18-30.
• Competitors: Myntra, Ajio.
• Opportunity: Increasing demand for affordable fast fashion.

3. Marketing Strategy:
• Channels: Instagram ads, influencer partnerships, and SEO blogs on fashion tips.
• Budget: ₹50,000 per month for digital marketing.

4. Financial Plan:
• Initial Cost: ₹2,00,000 (inventory and website development).
• Expected Revenue: ₹15,00,000 in the first year.

Tip: Use free tools like Canva to design professional pitch decks for investors.

2. Online Coaching Platform Business Plan Template

Example:
Business Name:
LearnEasy
Business Idea: A platform offering live and recorded classes for competitive exams.

Template Outline:

1. Executive Summary:
Mission: To make quality education accessible to all students preparing for government exams.

2. Business Description:
USP: Affordable pricing with expert-led live sessions.
Revenue Model: Subscription-based.

3. Market Analysis:
• Competitors: Unacademy, Byju’s.
• Audience: Students aged 16-25 preparing for SSC, UPSC, and other exams.

4. Marketing Strategy:
• Focus on YouTube for free demos to attract leads.
• Collaborate with educational bloggers to boost visibility.

5. Operational Plan:
• Tools: Zoom for live classes, Thinkific for course hosting.
• Team: 5 educators and 2 customer support staff.

Tip: Offer free trials to gain user trust and feedback.

3. Freelance Digital Marketing Agency Plan

Example:
Business Name: DigiBoost
Business Idea: Offering digital marketing services for small Indian businesses.

Template Outline:

1. Executive Summary:
• Goal: To empower small businesses with affordable marketing solutions.

2. Market Analysis:
• Audience: Local businesses in India looking for online growth.
• Competitors: Freelance platforms like Fiverr and local agencies.

3. Services Offered:
• Social Media Management, Content Marketing, and SEO.

4. Marketing Strategy:
• LinkedIn outreach for B2B clients.
• Budget-friendly ad campaigns on Facebook.

5. Financial Plan:
• Initial Setup: ₹1,00,000 (website, software tools).
• Monthly Expenses: ₹25,000.
• Expected Revenue: ₹3,00,000 in the first 6 months.

Tip: Highlight your success stories or case studies on your website.

Where to Find Online Business Plan Examples

Here are some free resources where you can download templates for your online business plan:

Common Mistakes to Avoid While Making an Online Business Plan

Online Business Plan

Other publications on online business plans would never tell you what we’re about to tell you: Your business plan may collapse.

You don’t want to waste time and effort, therefore avoid these typical mistakes:

  • Bad business idea: Avoid risky or expensive business ideas. A bad business idea refers to a concept that lacks a clear market need, is not scalable, or has limited potential for long-term growth. It may be based on a passing trend, be overly saturated in the market, or fail to address a real problem faced by potential customers.
  • Lack of exit strategy: Show investors a plan for maximum profits. An exit strategy outlines how the business owner plans to eventually leave or exit the business, whether through selling, merging, IPO (Initial Public Offering), or passing it on. It is important to consider this even if the exit is years down the line, as it guides long-term planning and investment.
  • Unbalanced teams: Focus on potential profits without operational considerations. An unbalanced team refers to a team where there is a disproportionate distribution of skills, leadership, or responsibilities. For example, if the team has too many people focused on one area (like marketing) and lacks experts in critical areas like finance or operations, it can lead to inefficiencies and missed opportunities.
  • Missing financial projections: Include balance sheet, cash flow, P&L, and income statements. Financial projections are estimates of the business’s financial performance over the next few years. These typically include forecasts for revenue, expenses, profits, cash flow, and break-even analysis. Missing financial projections can signal a lack of preparation or an understanding of the business’s financial needs.
  • Sloppy spelling and grammar: Avoid errors to build trust with potential investors. Sloppy spelling and grammar refers to errors in writing that detract from the professionalism and clarity of the business plan. This could include misspelled words, incorrect punctuation, or poorly constructed sentences.
  • Importance of legibility and error-free writing: Make a good impression on the audience. Legibility and error-free writing means that the business plan is clearly written, well-organized, and easy to understand. It should be free of spelling mistakes, grammatical errors, and any formatting issues that could make it difficult for the reader to engage with the content.

Business Plan Online: Key Takeaways

We covered the essentials of an online business plan, including its significance and key tips for creating an effective plan for your e-business. In short:

  • Before entering e-commerce, having an online business plan is crucial as it prepares you to navigate the digital landscape effectively.
  • Start with a strong business idea that offers value to consumers and addresses market gaps.
  • Ensure you have a solid understanding of the internet and online tools, which are essential for running your online business.
  • Build trust and provide value to your target audience to succeed in the e-commerce space.
  • Be well-versed in the legal requirements for online business to prevent potential issues.

Conclusion

An online business plan is the backbone of your business success. It helps you stay organized, attract investors, and achieve your goals. By following this guide, you can create a comprehensive plan that sets your business on the right track.

Start crafting your online business plan today and turn your dream into reality!

Frequently Asked Questions

Q1: How do I create an online business plan?

To create an online business plan, you should:

• Conduct market research to identify your niche.
• Define your business model.
• Identify your target audience.
• Decide on your products or services.
• Develop a strong brand identity.
• Create a marketing strategy.
• Plan your business operations.
• Develop a financial plan.
• Ensure legal compliance.

Q2: How to start an online business?

To start an online business:

• Identify a profitable niche.
• Conduct market research.
• Develop a business plan.
• Register your business and secure necessary licenses.
• Build an e-commerce website.
• Develop a marketing strategy.
• Launch your business and start promoting it.

Q3: What are the tools for a successful online business plan?

Key tools include:

• Market research tools: Google Trends, Statista.
• Business plan software: LivePlan, Bizplan.
• Financial planning tools: QuickBooks, Xero.
• Marketing tools: Google Analytics, HubSpot.
• Legal tools: DocuSign, LegalZoom.

Q4: What are the laws in India for online business plans?

Laws to consider in India include:

• Business registration.
• Tax registration (GST).
• Compliance with IT Act 2000, Consumer Protection Act, etc.
• Data privacy regulations.
• Payment gateway compliance with RBI regulations.

Q5: What are the three significant things we need to consider while doing an online business plan?

Consider these key elements:

1. Understand your target market.
2. Define your unique value proposition.
3. Ensure scalability for future growth.

Q6: What are the 4 types of online business plans?

Types include:

1. Startup plan.
2. Internal plan.
3. Strategic plan.
4. Operational plan.

Authored by, Amay Mathur | Senior Editor

Amay Mathur is a business news reporter at Chegg.com. He previously worked for PCMag, Business Insider, The Messenger, and ZDNET as a reporter and copyeditor. His areas of coverage encompass tech, business, strategy, finance, and even space. He is a Columbia University graduate.

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