Psychological tricks like active listening, mirroring, and using positive language improve communication, fostering trust and collaboration at work.
1
Subconsciously, people tend to trust and feel comfortable with those who mirror their body language.
2
People feel valued and understood when they are genuinely listened to.
3
Open-ended questions encourage more detailed responses, helping you get deeper insight.
4
Positive language helps shape how people perceive both the message and the messenger.
5
Pausing allows you to gather your thoughts, demonstrate thoughtfulness, and avoid interrupting.
6
Using inclusive language fosters a sense of teamwork and collaboration rather than creating a divide.
7
People are more receptive to criticism if it's framed between two positive comments.