What Does a Subject Matter Expert Do? Role & Skills [2025]

A Subject Matter Expert (SME) is a professional with specialized knowledge in a particular field. SMEs play a critical role in ensuring that projects, products, and strategies are accurate, effective, and meet industry standards. This guide will give you a detailed understanding of What does a Subject Matter Expert do?, their responsibilities, and how to become one. Let’s dive in!

Well, we’re here to answer those questions, tell you the pros of becoming an SME and also give you 10 tips on what does a subject matter expert do?

What is a Subject Matter Expert (SME)?

A Subject Matter Expert (SME) is an individual with deep expertise in a specific area. They are often consulted to provide guidance, solve problems, or enhance the quality of work in their domain.

Featured Snippet Answer:

“A Subject Matter Expert (SME) is a professional who possesses in-depth knowledge in a specific field and provides expert advice to improve accuracy and efficiency in projects or decisions.”

For example, in IT, an SME could specialize in cybersecurity, while in healthcare, they might be a medical researcher.

What Does a Subject Matter Expert Do?

A Subject Matter Expert (SME) provides specialized knowledge and expertise in a specific area. They offer expert advice, create and review important materials, train and mentor others, and support projects by ensuring tasks are completed accurately and efficiently. Their role is essential for maintaining high standards and quality within their field.

To understand what does a Subject Matter Expert do, consider this example: If a company is working on a project about computers, an SME specializing in computers will provide guidance to ensure the best decisions are made. They ensure that all aspects related to their area of expertise are handled accurately and efficiently.

Organizations like Chegg India hire freelance Subject Matter Experts who sign up on the website or from campus hiring, answer questions related to a specific subject posted by students worldwide, and get paid per question answered! The average salary for a Subject Matter Expert is between ₹30,000 – ₹80,000 per month, and the top performers also earn upwards of ₹80,000 monthly.

Role of a Subject Matter Expert in Different Fields

Understanding what does a Subject Matter Expert do is essential as SMEs are recruited across various fields and industries where specialized knowledge is vital. Their roles and responsibilities vary depending on the industry and organizational needs. Here are some examples of how SMEs contribute in different areas:

1. Subject Matter Expert in Technology and IT

• Software Developer: Design and create software solutions, write code, and ensure the functionality of applications.
• Cybersecurity Expert: Cybersecurity Expert Identifies and mitigate security risks, implement security measures, and safeguard digital assets.
  Network Architect: Design and manage computer networks, ensuring optimal performance and security.

2. Subject Matter Expert in Healthcare

• Medical Specialist: Provide expert medical advice, diagnose and treat patients, and contribute to medical research.
• Healthcare Manager: Oversee and manage healthcare facilities, ensuring efficient operations and compliance with regulations.

3. Subject Matter Expert in Finance and Banking

• Financial Analyst: Analyze financial data, prepare reports, and provide insights to support decision-making.
• Investment Advisor: Offer expert advice on investment strategies, asset allocation, and financial planning.

4. Subject Matter Expert in Engineering

• Civil Engineer: Design and oversee the construction of infrastructure projects such as bridges, roads, and buildings.
• Mechanical Engineer: Develop and test mechanical systems and devices, ensuring they meet industry standards.

5. Subject Matter Expert in Education

• Subject-Specific Educator: Teach and provide expertise in a specific subject or field, contributing to the academic development of students.

6. Subject Matter Expert in Marketing and Advertising

• Digital Marketing Specialist: Develop and implement digital marketing strategies, analyze campaign performance, and stay updated on industry trends.

In understanding what does a Subject Matter Expert do, SMEs are highly valued for their in-depth knowledge, experience, and ability to offer insights that aid in decision-making, problem-solving, and driving innovation within their respective fields.

Responsibilities of a Subject Matter Expert

SMEs handle a wide range of tasks that make them invaluable in their respective industries. Here’s a list of their primary responsibilities:

• Providing Expert Advice: SMEs offer solutions and insights during decision-making processes.
• Ensuring Accuracy: They verify technical documentation, processes, or reports to ensure correctness.
• Training Teams: SMEs educate and train employees to improve skills and knowledge.
• Problem-Solving: They resolve issues that require specialized expertise.
• Collaboration: SMEs work closely with project teams, ensuring outcomes meet industry standards.

Skills Required to Become a Subject Matter Expert

To excel as an SME, certain subject matter expert skills are essential.

Qualifications Needed to Become a Subject Matter Expert

While there’s no fixed qualification, most SMEs possess the following:

• A bachelor’s or master’s degree in a related field.
• Relevant certifications (e.g., PMP for project management, CISSP for cybersecurity).
• 5–10 years of industry experience.

Industries That Employ Subject Matter Experts

SMEs are needed across various industries. Below is a table showcasing subject matter expert examples roles in different fields:

Industry	SME Role
Information Technology	Cybersecurity Specialist
Healthcare	Medical Researcher
Education	Curriculum Developer
Engineering	Structural Design Expert
Finance	Taxation Specialist

How to Become a Subject Matter Expert

Follow these steps to build your path toward becoming an SME:

Step 1: Choose Your Field

Identify a domain you are passionate about, such as IT, healthcare, or education.

Step 2: Gain Knowledge

Pursue formal education and certifications.

Step 3: Build Experience

Work in your chosen field and take on challenging projects.

Step 4: Stay Updated

Keep learning through workshops, courses, and industry trends.

Step 5: Showcase Your Expertise

Publish articles, deliver workshops, or mentor others to build your reputation.

Services Offered by Subject Matter Expert

Subject Matter Experts (SMEs) in an organization can offer a range of services and contribute in various ways based on their expertise. Here are some common services and roles that SMEs often provide:

1. Consultation and Advice

• Provide expert advice and guidance on complex issues within their field of expertise.
• Consult with teams and decision-makers to address challenges and provide strategic insights.

2. Training and Development

• Develop and deliver training programs to enhance the skills and knowledge of employees.
• Offer workshops, seminars, and mentoring to help colleagues improve their proficiency in specific areas.

3. Research and Analysis

• Conduct in-depth research on industry trends, emerging technologies, or specific topics relevant to the organization.
• Analyze data and provide insights to support informed decision-making.

4. Content Creation

• Contribute to the creation of content such as white papers, reports, and documentation.
• Develop educational materials or resources to share knowledge within the organization.

5. Problem Solving

• Assist in problem-solving by leveraging their deep understanding of a particular subject or industry.
• Offer creative solutions and strategies to overcome challenges.

The specific services offered by SMEs can vary based on the nature of the organization and the industry it operates in. Their contributions often play a crucial role in achieving organizational goals, maintaining high standards, and staying competitive in the market.

Subject Matter Expert Salary

Understanding the salary of a Subject Matter Expert (SME) can help potential candidates gauge their worth and plan their career path effectively. What does a subject matter expert do to earn their salary? Here’s a detailed breakdown:

Salary Overview

The salary of a Subject Matter Expert (SME) in India varies significantly based on factors such as industry, location, experience, and the specific knowledge area. On average, an SME earns about ₹2.4 Lakhs – ₹24 Lakhs per year, but this figure can fluctuate widely.

Salary Range

Here’s an approximate salary range for SMEs in India:

• Entry-Level SME: INR 22,692 – INR 35,000 per month.
• Mid-Level SME: INR 35,000 – INR 60,000 per month.
• Senior-Level SME: INR 60,000 – INR 1,000,000 per month.

What does a subject matter expert do to justify these salaries? They leverage their deep knowledge to provide specialized advice, develop content, mentor others, and support projects with their expertise.

10 Tips to Become a Good Subject Matter Expert

1. Build a Solid Foundation for Your Chosen Subject

The first step to what does a Subject Matter Expert do is developing sound knowledge of your chosen subject. i.e. become an “expert” at it. After all, Subject Matter Experts are considered to be authorities on their subject, and there is a huge responsibility on their shoulders!

Suppose the foundation of the SME is weak. In that case, it might have far-reaching repercussions on the organization they work for as they have to pass a quality assessment before being hired at organizations like Chegg as freelance experts. Moreover, since most of the work of Subject Matter Experts is knowledge-centric, they need to be proficient and well-versed in their subject to excel in the profession. Knowledge can be developed and enhanced by thoroughly reading relevant textbooks and having a good grasp of the subject’s core concepts through practice.

2. Have Good Research Skills

What does a subject matter expert do exactly? You might face questions or problems requiring you to dig deeper into your subject to find an optimal solution. This will require you to have good research and analytical skills to find out what is needed, use your expertise to optimize it, and then present a well-rounded solution to the question asked. Having dedicated research skills is an essential characteristic for a good Subject Matter Expert because the job description isn’t bound to a particular “syllabus” or framework but is based on questions students can ask. Thus, the ability to dig out what is needed is a coveted skill!

3. Be Expressive and Articulate

In exploring what does a Subject Matter Expert do, it becomes clear that as an SME, you are often required to present your ideas articulately to answer specific questions. Whether teaching or working as a freelance expert, you might need to explain concepts to students online or in written form. Your ability to express ideas clearly and accurately is crucial for succeeding in this role. Knowledge of your subject alone won’t suffice if you cannot communicate it effectively and attractively to answer queries comprehensively. To excel as an SME, focus on honing your articulation skills to ensure no question remains unanswered or unclear in your audience’s mind!

4. Practice

What does a Subject Matter Expert do will be much clear with more and more practice? Do remember that there will be multiple times when you are faced with a question that you might not have an immediate solution to. This means that you will have to research, brush up on some of your concepts, and find a solution to the question.

Patience is a crucial skill for completing this task successfully. It is straightforward to get frustrated if an instant solution does not strike your mind, but breaking the question down to a basic level and illustrating the solution is where the skill lies. You must remember that you have been hired because you are an authority in that subject. You can be a great subject matter expert if you are a patient person. If not, it’s never too late to learn!

5. Be Inquisitive and Observant

In understanding what does a Subject Matter Expert do, a huge part of developing mastery on a subject involves observing and understanding the intricacies of it, as well as things happening around it. Everything is interlinked, and as you hone your skills in a particular subject you are passionate about and skilled at, you should also remain observant of the latest developments, whether it’s a new scientific invention or an innovative technique to solve a real analysis problem. By staying aware of these surrounding advancements, you enhance your expertise and ability to provide valuable insights.

Being inquisitive, asking questions, and searching for answers will help you enhance your knowledge and become better at what you do – answering questions and solving textbooks! Thus, to have a great understanding of what a subject matter expert do, try to be as inquisitive and observant as you can!

6. Be Creative, Innovative, and Have an Open Mind

In your job as a Subject Matter Expert, you need to understand what does a subject matter expert do exactly. You will be expected to come up with your ideas and solutions to a question often. To be able to think of bright ideas and develop solutions, you must immerse yourself in your subject so that you can easily think of innovative ways to solve a problem.

However, within the innovation and creativity, ensure you stick to the answering guidelines as organizations like Chegg hire Subject Matter Experts are particular about their outlined quality parameters being adhered to. Being open-minded and flexible will help you contribute in the best way possible and utilize your knowledge and expertise to the fullest, to help those looking for solutions!

7. Understand Your Role in the Organization

Understanding your job description and analyzing what is expected of you is crucial to estimate how you can do your best and help the organization. When you enter an organization, whether as a freelancer, ensure you know what you are expected to do and what services you can offer. For example, in Chegg, as a Subject Matter Expert, you are expected to answer questions posted by students on the Q&A board while maintaining a high level of academic integrity.

After you know this, you dig into your subject knowledge as an Expert and work on how best to use it, in your tenure in the organization. If you are unclear about how you can help and what is needed of you, your efforts and hard work will also be half-hearted or misplaced- For example, if you are not aware of the answering guidelines to be followed! So to be efficient and excellent as an SME, ensure that you clearly know your role in the organization.

8. Be Disciplined and Have Time-Management Skills.

Discipline and time-management skills are essential not only to do an excellent job as a Subject Matter Expert but to do a good job at living in general! Drawing clear goals, and timelines for tasks, and giving yourself deadlines.

For example: “I will answer five questions today” are brilliant and effective ways to ensure that you lead a disciplined life, exceed your expectations at work and have a work-life balance. Not having good time management skills can make you overwhelmed or frustrated with work, and reduce your productivity. The job of a Subject Matter Expert is demanding, but one can excel in it with grace if only one manages their time well! Just a couple of point more on what does a subject matter expert do.

Recommended Read :- Scope of Subject Matter Expert jobs in India – Be a Chegg Expert

9. Be Open to Feedback and Constructive Criticism

Being a freelance Subject Matter Expert is a lucrative job, but like every other profession, it comes with its fair share of professional criticism and feedback. Although, as a freelance expert, your chances of receiving feedback are low, it is possible for a particular method of solving to be questioned or further doubts to be asked. Learn to take it the right way and improve upon your flaws.

Working as an SME and understanding what does a subject matter expert do is challenging, but taking feedback and criticism positively will not only ensure that you grow as a person and a professional. It will push you to your limits and shape you for the better after all and isn’t that a great thing?

10. Constantly Learn and Update Your Knowledge

Although you have been hired as an expert at what you do and to help others pursuing a particular subject, remember that the process of learning is eternal. You might have extensive knowledge as an SME in your field. Still, you must constantly update yourself with the latest happenings, keep reading more books pertaining to your subject, and increase your knowledge in general. If you are to be a true master of your subject, never stop the learning process, and you will truly excel in your chosen profession as a Subject Matter Expert. Moreover, since you are passionate about your subject, the thrill of learning, and knowing more about it should never stop!

Conclusion

Subject Matter Experts or SMEs are in high demand in the current market scenario, and Chegg is hiring PAN India. A simple registration process provides email and mobile numbers followed by giving a simple subject test and guidelines test. It is a well-paying, rewarding, and satisfying profession that has flexible work hours and can be done on a part-time basis. It enables you to earn while you learn and also gives you exposure to working in an MNC culture.

So, if you are a committed learner and are dedicated to helping people answer their questions and doubts answered with your knowledge, signing up as a Chegg Subject Matter Expert is an excellent choice!

We hope we made clarity on the subject matter expert roles and responsibilities and what does a subject matter expert do?

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