Engagement Terms & Conditions

Updated on 10th August 2023

PLEASE CAREFULLY READ THESE EXPERT TERMS AND CONDITIONS (“AGREEMENT”) AND

OUR PRIVACY POLICY, WHICH MAY BE FOUND AT https: www.chegg.com/privacypolicy/. THIS AGREEMENT CONSTITUTES A BINDING LEGAL AGREEMENT BETWEEN “YOU” (“EXPERT“) AND CHEGG INDIA PRIVATE LIMITED (“COMPANY” or “CHEGG INDIA”).

BY CHECKING THE BOX INDICATING YOUR AGREEMENT OR BY CONTINUING TO PARTICIPATE IN THE SERVICE AFTER WE POST A CHANGE NOTICE, REVISED AGREEMENT, OR REVISED DOCUMENTATION ON THE COMPANY EXPERT SITE, YOU (A) AGREE TO BE BOUND BY THIS AGREEMENT; (B) ACKNOWLEDGE AND AGREE THAT YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THIS SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS EXPRESSLY SET FORTH HEREIN; AND (C) HEREBY REPRESENT AND WARRANT THAT YOU ARE LAWFULLY ABLE TO ENTER INTO CONTRACTS (E.G., YOU ARE 18 YEARS OR OLDER) AND THAT YOU ARE AND WILL REMAIN IN COMPLIANCE WITH THIS AGREEMENT.

1. Terms

• “Agreement” means and includes the terms of the Agreement, the Assignments, and
• “Assignment(s)” means specific Service(s) that an Expert is tasked with providing, along with any other relevant information pertaining to the delivery of these
• “Content” means, without limitation, all works, written or graphical Content, text,

photographs, illustrations, documentation, improvements, specifications, developments, notes, documents, software, programs, procedures, designs, products, discoveries, methodologies, communications, data, deliverables, materials, and information, that the Expert creates, develops, uploads, or transmits pursuant or related to this Agreement, including but not limited to work created, developed, uploaded, or transmitted on the Company’s Website as part of their assigned tasks.

• “Company’s Website” means Chegg.com/CheggIndia.com, the platform where Expert(s) would login and provide their
• “Expert” means an individual who offers their Services to the Company as part of the

Agreement.

• “Payment” means the payment an Expert receives for the Content that has been accepted by the
• “Guidelines” means Content guidelines that provide specific instructions and

standards for Experts to follow when delivering their Services, including without limitation, the Chegg Content guidelines located at https://www.cheggindia.com/chegg-qa-answering-guidelines/ as well as any other guidelines provided to Experts. We may update guidelines from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to Assignments, Content, and Services.

• “Services” means any services or tasks performed by you alone or with others which result from or relate to this Agreement, including without limitation, the submission of Content as part of an Expert

2. Description of the Services

• In consideration of the mutual covenants and agreements herein, Chegg India engages the Expert to provide the Services to the The Expert shall perform

the Services by accepting the work available on the Expert Dashboard on the Company’s Website, as agreed upon between the Company and the Expert from time to time. The Services encompass tasks and responsibilities related to specifications mentioned against each Assignment. Both parties acknowledge and agree to abide by the terms and conditions outlined in this Agreement during the provision of the Services.

• The Company is under no obligation to offer the Expert any work and the Expert is under no obligation to accept any work that may be offered, save for the work agreed under this contract for services. The Company is not obliged to pay the Expert at any time when no Content has been accepted by the
• The Company recognises that the Expert undertakes the Services in their capacity as professionals, and they will use their own skills and initiative as to the technical manner in which the services are
• By accepting an Assignment, you agree that it becomes an integral part of this Agreement and will be subject to the terms and conditions outlined herein. All Services rendered by you as an Expert to the Company will be governed by and conducted in accordance with the terms and conditions specified in this

3. Eligibility, Account Registration and Usage

• To become an Expert, provide Services, and be eligible for Payment, you must complete the registration process, create an “Account,” possess a valid Indian Permanent Account Number (PAN), be 18 years or older, and successfully pass the vetting, verification, and background checks established by the Only individuals who can lawfully enter into contracts under applicable law are eligible to provide Services. During the registration and Account setup, you must furnish the Company with accurate personal details, including legal name, address, phone number, email address, relevant tax registration information, and any other requested information.
• The Company will send notifications, approvals, and other communications regarding your Assignments and this Agreement to the email address you have provided through your
• By registering and setting up your Account, you agree to provide the Company with accurate and complete information. You further commit to promptly update your Account details if there are any changes that might affect the operation of your The Company reserves the right to conduct necessary inquiries, directly or through third parties, to verify the information provided by you. Impersonation or the use of false identities is strictly prohibited.
• If your Account registration is rejected, you are not allowed to reapply for Expert
• You are solely responsible for maintaining the confidentiality and security of your Account information, including your password. It is prohibited to share your password with any third party. If you become aware of any unauthorized use of your Account, you must notify the Company

4. Independent Contractor

• The experts providing services are considered independent contractors and are not to be regarded as employees or agents of Chegg
• As an independent contractor, you acknowledge that this Agreement does not establish an employment or agency relationship between you and Chegg You do not possess the authority to legally bind Chegg India in any way. You retain full autonomy in accepting Assignments and determining how to carry out the services and complete the tasks. There are no entitlements to employee benefits such as

vacation, sick leave, or any other similar pay or benefits offered by Chegg India. Additionally, you are not eligible to participate in any employee-related plans, arrangements, or distributions made by Chegg India, including bonuses, stock options, profit sharing, insurance, or similar benefits. It is essential to clarify that you are never allowed to represent or speak on behalf of Chegg India in any capacity.

5. Privacy

• For information and notices regarding the collection and use of your personal information by the Company, please refer to The Chegg Global Privacy

6. Quality Checks:

• To maintain Content quality and adherence to Guidelines, the Company will have a dedicated quality assurance team responsible for verifying the completeness and accuracy of the created Content in each Assignment. The Content will undergo review, and if necessary, the team may suggest revisions or reject submissions (“Quality Checks”). The decisions made by the quality assurance team shall be final and binding on the acceptance of Content by the

7. Payment

• If you successfully register as an Expert, pass the verification process, and submit Content that meets the Company’s quality thresholds and Guidelines (which may be subject to updates), you may be eligible to receive Payment for your completed Assignment(s) from the To receive such Payment, you will be required to provide identity documents and bank details (collectively referred to as ‘Expert Verification Details’). Successful verification of the Contractor Verification Details by the Company is necessary for payment processing.
• Your Payment will be withheld until the Company verifies the provided Contractor Verification Details. If the verification process is not completed or the Contractor Verification Details cannot be verified within three (3) months from the payout due date, your Payments will be voided by the Company. It is important to note that the Company will not be responsible for any Payment delays or non-payment arising from a non-functional or deactivated bank
• You acknowledge and agree that the Company reserves the right, at its sole discretion, to prospectively modify the payment rates for Assignments at any time. By continuing to upload Content after we have posted a modification on the Site, you agree to be bound by the updated payment rates. If the modified payment rates are not acceptable to you, you may cease providing
• The Payment you are eligible to receive per Assignment will be determined based on the quality of the Assignment, as evaluated by the Company. Your Services must pass the Quality Checks, subject to which your eligible payment rate for Assignments may be adjusted
• Payment for accepted Content, submitted in a given month, will be released in the following month, with the following exceptions:
  • No Payments will be made for Content that is rejected by the Company in its sole
  • The Company reserves the right to void, withhold, invalidate, or reverse, either in whole or in part, any Payment in the event of your violation of this Agreement, suspected fraudulent activity, or failure to provide the required documentation that is complete and
  • TDS (Tax Deducted at Source) will be applicable as per the prevailing income tax

8. Feedback

• During the course of providing the Services, you may provide Content, comments, suggestions, improvements, modifications, ideas, or other materials in connection with the Services (“Feedback”). All Feedback provided shall be deemed the exclusive property of the Company and I hereby irrevocably assign to Chegg Inc. all right, title, and interest in and to the Feedback, including any and all intellectual property rights I represent and warrant that I have all necessary rights to provide the Feedback and that the Feedback does not infringe upon or violate any-third party intellectual property rights, privacy rights, or any other applicable laws or regulations With respect to the Feedback, I acknowledge and agree that Company has the right to use, modify, reproduce, distribute, display, and create derivative works, in whole or in part, in any manner or medium, know known or developed in the future, without any further compensation or any attribution to me. I also understand and agree that I will provide all necessary assistance, at the Company’s expense, to document, perfect, and maintain Company’s rights in the Feedback, including the execution of any documents necessary to assign, register, maintain and/or enforce intellectual property rights.

9. Confidentiality and Nondisclosure:

• You agree to use the Confidential Information (as defined below) of the Company solely for the purpose of performing the Services outlined in this You shall not disclose or grant access to the Confidential Information of the Company to any third party, including competitors, except for your representatives or agents who have a legitimate need to know and are bound by confidentiality obligations consistent with this Agreement. You also commit to taking all reasonable measures to safeguard the confidentiality of the Company’s Confidential Information, employing the same level of protection you apply to your own confidential information.
• If you become aware of any unauthorized disclosure, access, use, possession, or misappropriation of the Company’s Confidential Information, you agree to promptly inform the Company in
• The term “Confidential Information” of the Company encompasses, but is not limited to, any trade secrets, proprietary business information, information, messages, communications, intellectual property, study material, guidelines, technical data, research, product and business plans, customer information, market insights, software, developments, inventions, processes, designs, drawings, engineering, configuration data, marketing strategies, financial information, and any other information identified as confidential information of the It also includes the terms and conditions of this Agreement (including all Assignments and their Content) and any other information identified as confidential or that should reasonably be known to be the Company’s confidential information.
• The obligations described above shall not apply to information that falls into any of the following categories: (a) already in your possession at the time of disclosure, as evidenced by your contemporaneous records, (b) is or becomes generally known to the public or can be readily obtained from public sources, not resulting from a breach of your obligations under this Agreement, (c) is independently developed by you without reliance on the Company’s Confidential Information, or (d) is obtained from an independent third party that legally acquired such information without relying on other Confidential Information of the Company and is not subject to any obligations
• Furthermore, you represent and warrant that any and all information, practices, or techniques that you describe, demonstrate, divulge, or make known to the Company during the performance of the Services may be shared by the Company without any

obligation to, or violation of, the rights of others. Additionally, you represent and warrant that any practices or techniques disclosed by you, along with any related materials, may be freely used by the Company without violating any law or requiring any payment of compensation.

10. Intellectual Property& Assignment of Rights:

• You hereby irrevocably transfer and assign to Company any and all your rights, title, interest in and to any Content and materials (collectively, “Work Product”), created during the Term,, including but not limited to all associated intellectual property rights (e.g., copyrights, patent rights, trade secrets, trademarks, and other related intellectual property rights). To the extent legally permissible, Work Product will be the sole property of the Company, and the Company will have sole discretion to determine the treatment of any Work Product, including by way of example only, determination of any and all IP protections for the Work Product. You hereby agree to (a) promptly disclose the Work Product to the Company, (b) cooperate and assist the Company to apply for, prosecute, perfect, and enforce any and all intellectual property rights related to the Work Product worldwide at the Company’s expense and in the Company’s name as the Company deeps appropriate; and (c) to otherwise treat all Work Product as “Confidential Information” as defined The obligations to disclose, assist, execute, perfect and keep confidential will survive any expiration or termination of this Agreement.
• During the Term, the Company grants you a limited, non-exclusive, non-transferable right to access and use its intranet solely for providing the Services under this You hereby agree that that all access and use of the intranet is in accordance with the terms and conditions of this Agreement as well as any and all Company Guidelines. You have no right, without the Company’s prior written consent, to (1) transfer, disclose, or otherwise share access rights to the Company Website to any third party; (2) reproduce, copy, translate, modify, distribute, transmit, display, re-host, frame, embed, or make any commercial use or archival use of the Content or the Company Website; (3) reverse engineer, reverse assemble, or reverse compile, delete, modify, translate, or alter any Content source, object, and/or executable code belonging to the Company (4) reproduce, copy, extract, intercept, examine, observe, or data mine, either manually or automatically, directly or indirectly, the Company’s database, Company Confidential Information, or any other Content, information, data, materials, communications, messages, documents, virtual items, not expressly permitted by the Company
• Content The Company reserves the right to review, monitor, prohibit, edit, delete, or disable access to any Content, including your Content, on the Website without notice and for any reason or no reason at any

11. Warranties, Indemnification:

• You hereby affirm and guarantee that:
  • You possess appropriate training, education, experience, and skill to proficiently perform the Assignment(s).
  • All Assignments undertaken by You will be executed with diligence and professionalism, adhering to Guidelines, standards and best
  • Your performance of the Assignment(s) and Services, and your creation of Content, will not infringe upon or misappropriate any third-party patents, copyrights, trademarks, trade secrets, or other proprietary
  • Your involvement in the Assignment(s) is in full compliance with all applicable laws, regulations, rules, and requirements of governmental authorities at all “

• To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and each of their successors and assigns from and against any and all losses, claims, liabilities, and expenses (including, without limitation, reasonable legal and accounting fees) directly or indirectly arising from:
  • Any act or omission by You related to the Assignment(s) performed
  • Any unauthorized use or disclosure by You of the Company’s Confidential
  • Your breach of any representation, warranty, or covenant contained in this Agreement or made to the Company in any other

12. DISCLAIMERS

• The Site and Service are provided on an “as is,” “where is,” “as available,” and “with all faults” basis, and to the fullest extent permitted by law, without any warranty. Company and its licensors disclaim all warranties concerning the Site and Service, including implied warranties of merchantability, fitness for a particular purpose, non- infringement, and title. Additionally, any warranties regarding quiet enjoyment, quality of information, security, reliability, timeliness, availability of backed-up data, and performance of the Site and Service are also
• Company does not guarantee that the Site or the Service will meet your specific requirements, or that the operation of the Site and Service will be uninterrupted or error-free. Furthermore, Company does not warrant that any defects in the Site and Service will be corrected, or that encryption algorithms, associated keys, and other security measures will be completely secure or
• You acknowledge and agree that Company does not operate or control the Internet. As a result, (i) viruses, worms, trojan horses, and other undesirable data or software, and (ii) unauthorized users (e.g., hackers) may attempt to gain access to and damage your data, websites, computers, or networks. Company will not be held responsible for such You are solely responsible for ensuring the security and integrity of your data and systems.
• Any advice or information, whether oral or written, obtained from Company or through the Site or Service, does not create any warranty not expressly stated in this

13. Limitation of Liability:

• You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising from your access to the Service rests with you. To the maximum extent permitted by law, neither Company nor any other person or entity involved in creating, producing, or delivering the Site or Service will be liable for any incidental, special, exemplary, or consequential Such damages may include lost profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute products or services.
• Furthermore, Company will not be liable for any damages resulting from personal or bodily injury, or emotional distress, arising out of or related to this Agreement or the use of or inability to use the Site or Service. This includes damages resulting from interactions with other persons while using the Site. Whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, Company will not be held responsible for such damages, even if the possibility of such damages was previously brought to Company’s attention. This limitation of liability applies even if a limited remedy set forth in this Agreement is found to have failed in its essential

• In no event will Company’s aggregate liability arising out of or in connection with this Agreement or the use of the Service exceed the payment amounts Company has paid to you in connection with your provision of services via the The limitations of damages as stated above are fundamental elements of the basis of the bargain between Company and you.
• The previous limitation on damages is not intended to restrict Company’s obligation to pay prevailing party costs or fees if recoverable under applicable The limitations set forth in this section will not limit or exclude Company’s liability for personal injury or property damage caused by Company or for Company’s gross negligence, fraud, intentional, willful, malicious, or reckless misconduct.

14. Arbitration:

• You agree that any disputes, differences, or claims arising from this Agreement or any other agreement executed pursuant to this Agreement, or the relationship of the parties created by this Agreement, shall, if not amicably resolved, be referred to The arbitration shall be conducted by a mutually agreed sole arbitrator in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in the English language, and the venue for arbitration shall be in Delhi.
• You further agree that the award of the arbitrator shall be conclusive and binding upon each party and may be enforced in any court of competent jurisdiction.

15. Termination and Account Cancellation:

• The term of this Agreement begins on the effective date of your acceptance of the Agreement and shall continue until the completion of the relevant Assignments (the “Term”), unless terminated earlier in accordance with the provisions of this
• The Company retains the right to suspend, disable, or terminate your Account or any Assignment at any time, with or without cause. Reasons for termination may include, but are not limited to: (i) no longer requiring the Assignment, (ii) consistent failure to meet the Company’s service quality standards, (iii) breach of any term of this Agreement, or (iv) breach of any representation or warranty. In case of termination, the Company shall not be liable to you for any compensation or damages, including direct, incidental, or consequential damages, except for applicable payments (if any) for Content accepted by the Company prior to
• You have the option to cancel your Account at any time by sending an email to eas_support@chegg.com or raising a ticket on cheggindia.com.
• The terms of this Agreement that expressly extend or naturally extend beyond termination or expiration, including Sections 5, 9, 10 through 18, shall survive and continue in full force and
• Upon termination of this Agreement for any reason, you are required to promptly deliver to the Company all materials related to any Assignment performed hereunder, including, but not limited to, all of the Company’s Confidential Information and all Work Products (including all work in progress) in your possession or under your control. You must not retain any copies, notes, or excerpts of such materials and, upon the Company’s instructions, may be required to destroy or delete them and certify the fact of such destruction or “

16. Governing Law & Remedies

• This Agreement shall be governed by the laws of India. The courts at Delhi shall have exclusive jurisdiction to settle any claim or matter arising under this The

parties agree that the prevailing party in any action, suit, or proceeding arising out of this Agreement will be entitled to recover, in addition to all other remedies or damages, all costs and expenses incurred in connection with such action (including reasonable attorneys’ fees and costs).

17. Force Majeure:

• Neither party shall be held liable for any failure or delay in performance of its obligations under this Agreement caused by circumstances beyond its reasonable control, such as acts of God, natural disasters, pandemics, strikes, or governmental The affected party shall promptly notify the other party in writing and shall use reasonable efforts to mitigate the effects of such events. During the Force Majeure Event, the time for performance shall be extended for a period equal to the duration of the event. If the Force Majeure Event continues for 90 days, either party may terminate this Agreement without liability.

18. Modification

• Company reserves the right, at its sole discretion, to modify, discontinue, or terminate the Site or the program or to modify this Agreement. If any modifications are made to this Agreement, we will post the changes on the Site or provide you with other notice of the modification. The “Last Updated Date” at the top of this Agreement will also be
• By continuing to access or use the Site or taking other requested action after we have posted a modification on the Site or provided you with notice of the modification, you are indicating your agreement to be bound by the modified If you do not agree with the modified Agreement, your only option is to discontinue using the Site.

19. Entire Agreement, Severability, Waiver:

• This Agreement, along with the Guidelines and any subsequent Assignments pursuant to this Agreement, constitutes the entire and exclusive agreement and understanding between the parties regarding the subject matter herein. It supersedes and merges all prior agreements, discussions, and writings related If any term or provision of this Agreement, or its application to any person or circumstance, is found to be invalid, void, or unenforceable to any extent, the remaining provisions of this Agreement and their application shall continue in full force and effect without impairment or invalidation.
• The failure or delay in exercising any right or remedy provided by this Agreement or by law shall not be considered a waiver of such right or remedy by either party. The exercise of a right or remedy, whether in part or in whole, does not prevent the further exercise of that right or remedy or the exercise of any other right or remedy by any

20. Rights of Assignment:

• You are not permitted to assign any rights, duties, or obligations under this Agreement, including any future payments, to any third party, either in whole or in However, the Company retains the right to assign any and all rights, duties, or obligations under this Agreement to any third party at its sole discretion, for any reason whatsoever.
• Subject to the above provision, this Agreement will be binding upon and inure to the benefit of the parties, their successors, and permitted

21. Communication:

• The Company retains the right to send information and promotional communications to you through the email address and mobile number provided by you during registration or as updated in your profile. Any notices or other communications permitted or required under this Agreement, including those related to modifications of this Agreement, will be in writing and delivered as follows:
  • By the Company via email (using the email address you provided) or by posting on the Site, as determined by the Company at its
  • By you through emailing Company at the email mentioned on Company’s
  • For notices sent via email, the date of receipt will be considered the date on which the notice is “

22. Counterparts and E-Acceptance:

• This Agreement may be executed in multiple counterparts, and each counterpart, once executed, shall be deemed an All counterparts together shall constitute a single and complete Agreement. The parties are not required to physically sign this Agreement; valid acceptance may be made through click- through or other email transmission, which shall be considered as a valid and binding acceptance by the parties.”.
• This agreement hereby supersedes and replaces any and all previous agreements, understandings, or arrangements, whether written or oral, between the parties with respect to the subject matter Any terms and conditions contained in prior documents shall be null and void, and this agreement shall constitute the sole and entire agreement between the parties, governing all aspects of the relationship described herein.

Updated on 16th August 2021

PLEASE CAREFULLY READ THESE EXPERT TERMS AND CONDITIONS (“AGREEMENT”) AND OUR PRIVACY POLICY, WHICH MAY BE FOUND AT https://www.chegg.com/privacypolicy/. THIS AGREEMENT CONSTITUTES A BINDING LEGAL AGREEMENT BETWEEN “YOU” (“EXPERT“) AND CHEGG INDIA PRIVATE LIMITED (“COMPANY” or “CHEGG INDIA”).

1. BY CHECKING THE BOX INDICATING THAT YOU AGREE TO THIS AGREEMENT, OR BY CONTINUING TO PARTICIPATE IN THE SERVICE FOLLOWING OUR POSTING OF A CHANGE NOTICE, REVISED AGREEMENT, OR REVISED DOCUMENTATION ON THE COMPANY EXPERT SITE, YOU (A) AGREE TO BE BOUND BY THIS AGREEMENT; (B) ACKNOWLEDGE AND AGREE THAT YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THIS SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS EXPRESSLY SET FORTH HEREIN; AND (C) HEREBY REPRESENT AND WARRANT THAT YOU ARE LAWFULLY ABLE TO ENTER INTO CONTRACTS (E.G., YOU ARE 18 YEARS OR OLDER,) AND THAT YOU ARE AND WILL REMAIN IN COMPLIANCE WITH THIS AGREEMENT.
2. Terms

2.1. “Agreement” shall mean and include the terms of the Expert Terms and Conditions, the Assignments and Guidelines.

2.2. “Assignment(s)” means the specific Service(s) to be provided by Expert and any other relevant information with regard to the provision of the Services.

2.3. Assignment Content” means Content that an Expert uploads pursuant to the Assignment.

2.4. “Content” means Textbook Solutions, Q&A answers and/or Topic Guidelines

2.5. “Expert” means an individual who provides Services to Company

2.6. “Expert Payment” means payment received by an Expert for Assignment Content accepted by Company

2.7. “Guidelines” means the Chegg Authoring Guidelines, Chegg Answering Guidelines, and the Topic Guidelines

2.8. “Services” means authoring solutions, submitting Q&A responses on the Q&A Board and/or creating Topic Pages

3. Description of the Services

3.1. If You successfully register as an Expert, You will be assigned to provide specific Services through an Assignment.

3.2. You agree that each Assignment will form a part of this Agreement and will be subject to the terms and conditions contained herein. All Services provided by Expert to Company will be governed by and performed in accordance with the terms and conditions of this Agreement.

4. Eligibility; Account Registration and Usage

4.1. To become an Expert, provide Services, and be eligible to receive payment for the Services, You must register and create an “Account”, hold a valid Indian Permanent Account Number (PAN), be 18 or older and pass all vetting, verification and background checks protocols instituted by Company from time to time. Ability to provide Services is limited to parties that can lawfully enter and form contracts under applicable law. When you register with Company and set up your Account, You must provide the Company with your legal name, address, phone number, e-mail address, applicable tax registration details as well as any other information requested.

4.2. Company may send notifications, approvals, and other communications relating to your Assignment and this Agreement to the email address that You provide via your Account.

4.3. When You register with Company and set up your Account, You: (i) agree to provide Company with accurate and complete information; (ii) agree to promptly update your Account information with any new information that may affect the operation of your Account; and (iii) authorize Company, directly or through third parties, to make any inquiries we consider necessary or appropriate to verify your Account information or the information You provide to us. You will not use false identities or impersonate any other person.

4.4. If we reject your Account registration, You may not reapply.

4.5. You are responsible for safeguarding and maintaining the confidentiality of your Account information. You agree not to disclose your password to any third party. You will immediately notify Company of any unauthorized use of your Account.

5. Independent Contractor

5.1. Experts are independent contractors and are not employees or agents of Chegg India.

5.2. You are an independent contractor and nothing in this Agreement will be construed as establishing an employment or agency relationship between you and Chegg India. You have no authority to bind Chegg India by contract or otherwise. You retain sole and absolute discretion regarding acceptance of an Assignment and in the manner and means of carrying out the Services and completing the Assignment. You will not be entitled to any benefits paid or made available by Chegg India to its employees, including, without limitation, any vacation, sick leave or similar pay or benefit, or to participate in any plans, arrangements or distributions made by Chegg India pertaining to any bonus, stock option, profit sharing, insurance or similar benefits. For clarity, at no time will you represent or talk on behalf of Chegg India in any manner.

6. Privacy

6.1. See The Chegg Global Privacy Policy for information and notices concerning Company’s collection and use of your personal information.

7. Assignment(s)

7.1. Prior to the commencement of your Assignment(s), the Company will, through a Company designated expert manager (“Manager”):

7.1.1. for Textbook Solutions: assign the textbooks, corresponding per-solution compensation rate, and the deadline for delivery of specified solutions.

7.1.2. for Q &A Answers: provide guidance on what and how to provide answers, as per Chegg Answering Guidelines. Time slots will be as agreed with your Manager for each Q&A Answer.

7.1.3. For Topic Pages: provide the topic and details of the content to be created.

7.2. To earn full payment for your Assignment(s), you must do the following:

7.2.1. Textbook Solutions

7.2.1.1. Textbook Solutions must be in compliance with Company’s authoring guidelines (“Chegg Authoring Guidelines“);

7.2.1.2. Textbook Solutions must be submitted within the timeline assigned by your Manager;

7.2.1.3. Textbook Solutions must be submitted in batches of size not less than 25 solutions a piece; and

7.2.1.4. Textbook Solutions must be accurate and complete and must not be plagiarized.

7.2.2. Q&A Answers

7.2.2.1. Q&A Answers must be provided to the student in accordance with the answering guidelines (“Chegg Answering Guidelines“) and instruction of your Manager;

7.2.2.2. You will work during your agreed time slots as discussed with your Manager; and

7.2.2.3. Q&A Answers must be accurate and complete and must not be plagiarized.

7.2.3. Topic Pages

7.2.3.1. The content for the Topic Pages must be based on the topic provided by the Company or your Manager;

7.2.3.2. The Topic Page must be submitted within the timeline assigned by your Manager;

7.2.3.3. The Topic Page must meet the topic guidelines (“Topic Guidelines”)

7.2.3.4. The Topic Page must be accurate and complete and must not be plagiarized.

7.3. You agree that the Guidelines will form a part of this Agreement and will be subject to the terms and conditions contained herein. Training on Guidelines will be provided prior to the beginning of your Assignment(s). Company reserves the right to modify the Guidelines. You will be made aware by your Manager of any modifications to the Guidelines. The Company has the right to reject any Assignment Content if it does not meet the Guidelines, your Manager’s instructions or it is determined by Company to be inaccurate, incomplete or not your original work, in Company’s sole discretion.

8. Payment

8.1. If you successfully register as an Expert, are verified, submit Assignment Content that meets Company’s then-applicable quality thresholds guidelines, which may be updated from time to time, and provide accurate documentation as requested by Company, you may be entitled to receive payment from Company for the Assignment(s). In the event that you are eligible to receive payment from Company, in order to receive such payment, you will be required to provide identity documents and bank details (together referred to as ‘Contractor Verification Details’). In order to receive payment, successful verification by Company of the Contractor Verification Details is required. Once submitted, Contractor Verification Details cannot be changed. Your payment will be withheld until the Contractor Verification Details requested by Company are provided and verified. If Contractor Verification Details are not provided or cannot be verified by Company within three (3) months of the payout due date, your payments will be voided by the Company. Company will not be responsible for any delay or non-payment due to a non-functional or a deactivated bank account.

8.2. You acknowledge and agree that Company reserves the right, in its sole discretion, to prospectively modify its payment rates at any time. By continuing to upload Assignment Content after we have posted a modification on the Site, you agree to be bound by the modified payment rates. If the modified payment rates are not acceptable to you, your only recourse is to cease providing Services.

8.3. The eligible compensation per Q&A Answer on the Q&A Board will depend on your subject and your performance on the Assignment as evaluated by the Company and/or your Manager. From time to time, your performance will be reviewed and your eligible payment rate per Q&A Answer solution may be adjusted accordingly;

8.4. Payment for accepted Assignment Content, submitted in one month, will be released on the 15th day of the following month, subject to the following exceptions:

8.4.1. No payments will be made for Assignment Content rejected by the Company in its sole discretion.

8.4.2. A penalty of twice the per-solution rate will be deducted from your payment for any incorrect Textbook Solutions submitted. This penalty does not apply to Q&A Answers or TP. Payment will be made only after making necessary deductions based on the quality check report.

8.4.3. Verification of all submitted Textbook Solutions may not occur before the payment date. In such instances, 10% of the full payment amount may be withheld until the next payment date to avoid paying for inaccurate solutions.

8.4.4. Company reserves the right to void, withhold, invalidate or reverse in whole or in part any payment in the event of your violation of this Agreement, suspected fraudulent activity, or your failure to supply required documentation that is complete and accurate,

8.4.5. TDS (Tax Deducted at Source) will be applicable as per the prevailing income tax rules.

9. Feedback

If You decide to provide feedback, comments, or suggestions for improvements to the Services (“Feedback”), You hereby grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable, and transferable license under any and all intellectual property rights that You own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

10. Confidentiality and Nondisclosure:

You agree not to use the Confidential Information (as defined below) of Company for any purpose other than to perform the Services hereunder and not to disclose, or permit access to, the Confidential Information of the Company to or by any third party (including any competitors of Company), other than your representatives or agents who have a need to know such information consistent with your rights and obligations with respect thereto and who are under an appropriate burden of confidentiality consistent with your confidentiality obligations hereunder. You further agree to take all reasonable measures to protect the confidentiality of the Confidential Information of the Company from any such disclosure or access, including such measures as You utilizes to protect your own confidential information. You agree to promptly notify Company in writing of any knowledge You receive with respect to any such disclosure, access, use, possession, or misappropriation of Confidential Information of Company. “Confidential Information” of Company includes, but is not limited to, any information, study material, guidelines, technical data, or know-how relating to research, product and business plans, products, services, customers, markets, software, developments, inventions, processes, designs, drawings, engineering, configuration information, marketing

or finances of Company, the terms and conditions of this Agreement (including all Assignments and the content thereof and the payment therefor) and other information identified as confidential or which should be reasonably known to be confidential information of Company. The obligations of this Section 10 shall not apply to information that (a) is in your possession at the time of disclosure as shown by your contemporaneous records, (b) is or becomes generally known to the public or readily ascertainable from public sources other than as a result of a breach by You of your obligations hereunder, (c) is independently developed by You without further reliance on Confidential Information of Company or (d) is obtained from an independent third party that created or acquired such information without reliance on other Confidential Information of Company and free of any obligation thereto. Without limiting the foregoing, You represents and warrants that any and all information, practices or techniques to be described, demonstrated, divulged or made known to Company during the performance of the Services may be divulged without any obligation to, or violation of, any right of others. You further represents and warrants that any and all practices or techniques that You discloses, along with any related materials, may be freely used by Company without violation of any law or payment of any royalty, except as You shall specifically identify in writing subject to Company’s right to approve, in its discretion, the use of any such materials.

11. Intellectual Property: Assignment of Rights; Limited Access. You hereby assigns and agrees to assign, transfer and convey to Company all of your rights to any deliverables and work product, including work papers and other documentation, tapes and masters, prototypes, source code, and any other materials generated by You during the Term (collectively, “Work Product”), including any and all such Work Product generated and maintained in or on any form of electronic, magnetic or optical media. You shall promptly disclose all such Work Product to Company and shall perform all acts necessary or desirable to assist Company, at its expense, in obtaining and enforcing the full benefits, enjoyment, rights and title throughout the world in and to the Work Product. Solely for the purposes of providing the Services hereunder and during the Term only, the Company grants to You a limited, nonexclusive, nontransferable right to access and use the Company’s intranet and only as may be permitted by the Company. Without the prior written consent of the Company, You agree not to reproduce, modify, distribute, transmit, republish, display, re-host, frame or embed the Company Site (the “Website”), or any of its content or tools, or to make any commercial use whatsoever thereof, including providing or charging others for access to or selling material, content or links gathered from the Website or the Company database. You agree not to reverse engineer, reverse assemble, reverse compile, decompile, disassemble, translate or otherwise alter any executable code, contents or materials on the Website. Further, You agree not to attempt to reproduce the Company database in whole or in part or to extract, data mine or otherwise copy the content of the Website, including the proprietary content of Company, either manually or automatically.

12. Warranties, Indemnification:
    12.1. You represent and warrant that (i) You have suitable training, education, experience and skill to perform the Assignment, (ii) all Assignments to be performed by You hereunder will be performed in a diligent and professional manner consistent with applicable industry standards and good industry practices, (iii) Your performance of the Assignment will not infringe, or constitute an infringement or misappropriation of, any patent, copyright, trademark, trade secret or other proprietary rights of any third party, and (iv) Your participation in the Assignment(s) are in compliance with all applicable laws, rules, regulations, and any requirements of governmental authority at all times. .

12.2. To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Company its officers, directors, employees and agents and each of their successors and assigns, from and against any and all losses, claims, liabilities and expenses (including without limitation reasonable legal and accounting fees) directly or indirectly arising out of or resulting from (a) any act or omission by You related to the Assignment(s) performed hereunder; (b) any unauthorized use or disclosure by You of Confidential Information of Company; or (c) your breach of any representation, warranty or covenant contained in this Agreement or otherwise made to Company.

   13. DISCLAIMERS

13.1. THE SITE AND SERVICE ARE PROVIDED “AS IS,” “WHERE IS,” “AS AVAILABLE,” “WITH ALL FAULTS” AND, TO THE FULLEST EXTENT PERMITTED BY LAW, WITHOUT WARRANTY OF ANY KIND. COMPANY AND ITS LICENSORS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE SITE AND SERVICE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE, AND ANY WARRANTIES REGARDING QUIET ENJOYMENT, QUALITY OF INFORMATION, SECURITY, RELIABILITY, TIMELINESS, AVAILABILITY OF BACKED-UP DATA AND PERFORMANCE OF THE SITE AND SERVICE.COMPANY DOES NOT WARRANT THAT THE SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE SITE AND SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SITE AND SERVICE WILL BE CORRECTED, OR THAT ENCRYPTION ALGORITHMS, ASSOCIATED KEYS AND OTHER SECURITY MEASURES WILL BE SECURE OR EFFECTIVE.

13.2. YOU ACKNOWLEDGE AND AGREE THAT COMPANY DOES NOT OPERATE OR CONTROL THE INTERNET AND THAT (I) VIRUSES, WORMS, TROJAN HORSES, AND OTHER UNDESIRABLE DATA, OR SOFTWARE, OR (II) UNAUTHORIZED USERS (E.G., HACKERS) MAY ATTEMPT TO OBTAIN ACCESS TO AND DAMAGE YOUR DATA, WEBSITES, COMPUTERS, OR NETWORKS. COMPANY SHALL NOT BE RESPONSIBLE FOR SUCH ACTIVITIES. YOU ARE SOLELY RESPONSIBLE FOR THE SECURITY AND INTEGRITY OF YOUR DATA AND SYSTEMS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM COMPANY OR THROUGH THE SITE OR SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

14. Limitation of Liability:

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO THE SERVICE REMAINS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER COMPANY NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE OR SERVICE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICE, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR FROM THE USE OF OR INABILITY TO USE THE SITE, SERVICE, OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR FROM THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE PAYMENT AMOUNTS COMPANY HAS PAID TO YOU IN CONNECTION WITH YOUR PROVISION OF SERVICE VIA THE SITE OR ONE HUNDRED DOLLARS ($100) (WHICHEVER IS GREATER). THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND YOU.

THE PRIOR LIMITATION ON DAMAGES IS NOT INTENDED TO LIMIT COMPANY’S OBLIGATION TO PAY PREVAILING PARTY COSTS OR FEES IF RECOVERABLE PURSUANT TO APPLICABLE LAW. THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE COMPANY’S LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY COMPANY, OR FOR COMPANY’S GROSS NEGLIGENCE, FRAUD OR INTENTIONAL, WILLFUL, MALICIOUS OR RECKLESS MISCONDUCT.

15. Arbitration:

You specifically agree that all disputes, differences or claims arising out of this Agreement or any other agreement executed pursuant to this Agreement or the relationship of the parties created by this Agreement, shall if not amicably resolved, be referred to arbitration by a mutually agreed sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996. The language of arbitration shall be English and the venue of arbitration shall be Delhi. You agree that the award of the arbitrator shall be conclusive and binding upon each party and may be enforced in any court of competent jurisdiction.

16. Termination and Account Cancellation:
    16.1. The term of this Agreement commences on the effective date of the acceptance of the Agreement by You and shall continue until completion of the applicable Assignments (the “Term”), unless earlier terminated in accordance with this Agreement.

16.2. The Company reserves the right to suspend, disable, or immediately terminate your Account or any Assignment at any time, with or without cause, including, without limitation, if (i) the Assignment is no longer required, (ii) the quality of Service does not consistently meet the standards of the Company, (iii) You have breached any term of this Agreement or (iv) You have breached any representation or warranty. In the event of termination, Company shall not be liable to You for compensation or damages of any kind whatsoever ,including direct, incidental or consequential damages, incurred as result of such termination, other than applicable payment(if any) payable hereunder for Assignment Content accepted by Company prior to termination.

16.3.Youmay cancel your Account at any time by sending an emailtoeas_support@chegg.comor raising a ticket on support.cheggindia.com.

16.4.The terms of this Agreement that expressly extend or by their nature extend beyond termination or expiration of this Agreement, including Sections2,6,8 through 18, shall so survive and continue in full force and effect.

16.5.Upontermination of this Agreement for any reason, You shall immediately deliver to the Company (or upon Company’s instructions, destroy or delete and certify the fact of such destruction or deletion) any and all material relating to any Assignment performed hereunder including, without limitation, all of Company’s Confidential Information and all Work Products(including all work in progress) in your possession or under its control without the retention of any copies, notes or excerpts.

17.GoverningLaw, Remedies:

17.1.This Agreement shall be governed by Indian law. The courts at Delhi shall have the exclusive jurisdiction to settle any claim or matter arising under this Agreement. The parties agree that the prevailing party in any action, suitor proceeding arising out of this Agreement will been titled to recover, in addition to all other remedies or damages, all costs and expenses of such action (including reasonable attorneys’ fees and costs)expended in connection there with.

18.Modification

18.1.Companyreserves the right, at its sole discretion, to modify, discontinue or terminate the Site or program or to modify these Expert Terms and Conditions. If we modify these Expert Terms and Conditions we will post the modification on the Site or provide you with other notice of the modification. We will also update the “Last Updated Date” at the top of these Expert Terms and Conditions. By continuing to access or use the Site or taking other requested action after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Expert Terms and Conditions. If the modified Expert Terms and Conditions are not acceptable to you, your only recourse is to cease using the Site.

19.Entire Agreement, Severability, Waiver:

19.1.This Agreement, the Guidelines and any subsequent Assignments pursuant to this Agreement, contain the complete and exclusive agreement and understanding of the parties here to with respect to the subject matter hereof, and merges and supersedes all prior agreements, discussions and writings with respect thereto. If any term or provision of this Agreement, or the application thereof to any person or circumstance, shall to any extent be found to be invalid, void or unenforceable, the remaining provisions of this Agreement and application thereof shall continue in full force and effect without impairment or invalidation. Failure to exercise or delay in exercising any right or remedy provided by this Agreement or by law shall not constitute a waiver of any right or remedy by either party. No single or partial exercise of a right or remedy provided by this Agreement or by law prevents further exercise of a right or remedy or the exercise of any other right or remedy by any party.

20.Rights of Assignment:

20.1.Youshall not, either in whole or in part, assign any rights, duties or obligations under this Agreement(including payments that are due or will become due in the future)to any third party. The Company may assign any and all rights, duties, or obligations under this Agreement to any third party in its sole discretion for any reason whatsoever. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns.

21.Communication:

21.1.Companyreserves the right to send information and promotional communication to you via email and mobile number provided by you at the time of registration or as updated in your profile. Any notices or other communications permitted or required hereunder, including those regarding modifications to these Expert

Terms and Conditions, will be in writing and given as follows: (i) by Company via email (in each case to the email address that you provide) or by posting to the Site, as determined by Company in its discretion; and (ii) by you by emailing Company at [email]. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

22. Counterparts and E-Acceptance:
    22.1. This Agreement may be executed in any number of counterparts, each of which so executed shall be deemed to be an original, and such counterparts shall together constitute but one and the same Agreement. The parties shall not be required to sign on this Agreement, an acceptance of the same through click through, or other email transmission shall be considered as valid acceptance and shall be binding on the parties.

Managed Network Expert (MNE) Engagement Terms & Conditions

Terms and conditions updated on 09.07.19

Thank you for your interest in serving as a Managed Network Expert!

Chegg is the leading provider of online homework help for college and high school students. Your role as subject expert is to help Chegg registered students with their homework assignments. Chegg offers help in various subjects related to Math, Science, English, Engineering, History, Business and Social Sciences. Your engagement will be with Chegg India Private Limited (“Company”) as an independent contractor in accordance with the terms set out in this letter (“Engagement Letter”).

Your services will comprise of (i) authoring solutions (“Textbook Solution(s)”); and/or (ii) submitting Q&A responses (“Q&A Answer(s)”) on the Q&A Board, in the subject(s) wherein you have proven expertise by successfully completing the requisite tests (hereinafter separately or collectively referred to as “Services”).

Prior to the commencement of your assigned Services (“Assignment”), the Company will, through the designated expert manager (“Manager”):

1. for Textbook Solutions: assign the textbooks, corresponding per-solution compensation rate, and the deadline for delivery of specified solutions.

2. for Q &A Answers: provide guidance on what and how to provide answers, as per Chegg Answering Guidelines. Compensation and time slots will be as agreed with your Manager for each Q&A Answer.

Your commencement of the Assignment constitutes your acceptance of this Engagement Letter and the General Terms and Conditions contained herein. The General Terms and Conditions, along with those found within the Engagement Letter, shall govern your completion of each Assignment.

GUIDELINES

Please follow the guidelines below for each Assignment:

• Textbook Solutions must be in compliance with Chegg’s authoring guidelines (“Chegg Authoring Guidelines”);·
• Textbook Solutions must be submitted within the timeline assigned by your Manager;·
• Textbook Solutions must be submitted in batches of size not less than 25 solutions apiece; and
• Textbook Solutions must be accurate and complete and must not be plagiarized.

• Q&A Answers must be provided to the student in accordance with the answering guidelines (“Chegg Answering Guidelines”; collectively with Chegg Authoring Guidelines, the “Guidelines”) and instruction of your Manager;
• You will work during your agreed time slots as discussed with your Manager; and
• Q&A Answers must be accurate and complete and must not be plagiarized.

• No payments will be made for Textbook Solutions or Q&A Answers rejected by the Company in its sole discretion.
• A penalty of twice the per-solution rate will be deducted from your payment for any incorrect Textbook Solutions submitted. This penalty doesn’t apply to Q&A Answers. Payment will be made only after making necessary deductions based on the quality check report.
• Sometimes in-house experts may not complete the verification of all submitted Textbook Solutions before the payment date. In such cases, while the verification continues, 10% of the full payment amount may be withheld until the next payment date to avoid paying for inaccurate solutions.
• TDS (Tax Deducted at Source) will be applicable as per the prevailing income tax rules.
• Successful verification of contractor’s identity documents, educational qualifications and bank details (together referred to as ‘contractor verification details’) is mandatory for payments to be processed. Payments will be withheld if contractor verification details as mandated by the Company from time to time are not provided by Contractor.
• If contractor verification details as requested by the Company are not provided by the Contractor within 3 months of payout due date, payments for all eligible answers will be permanently forfeited by the company and the Contractor would not be allowed to claim these going forward, and the answering rights of the contractor would be revoked permanently.
• Contractor verification details once submitted to the Company cannot be changed.