Top leaders foster a culture of safety and belonging, empowering creativity and passion while protecting against toxic behaviors.
Great leaders listen for both content and process, spotting patterns early to address issues proactively and guide the team.
Top leaders stay curious, not quick to judge. They explore deeper, empathize, and validate others’ realities to foster understanding.
Great leaders remain calm, hearing others’ concerns without taking offense. They empathize, step into others' shoes, and create safety.
Top leaders take responsibility for their emotions, avoiding blame and projecting positive awareness.
Top leaders focus on the emotions beneath the words, cutting through the noise to understand core issues and foster clarity.
Best leaders embrace vulnerability with confidence and humility, creating a safe space for creativity, open dialogue, and innovation.